WELCOME TO AETNA HEALTH CARE
At Aetna Health Care, we are dedicated to building a healthier world one person and one community at a time. Our mission is clear: to provide high quality, affordable health care that is accessible whenever and however people need it most. We take pride in serving individuals and families nationwide with compassion, innovation, and truly connected care. Through strong partnerships including collaborations with the federal government we strive to expand access to essential health services, lower the cost of care, and improve overall health outcomes for everyone we serve.
Our commitment extends far beyond medical care. We believe in giving back to the communities we serve through donations, community programs, and charitable partnerships that uplift those in need. This includes providing essential supplies to elementary schools to support students’ learning and growth, as well as supporting disability-focused organizations by donating wheelchairs and resources to empower individuals and strengthen neighborhoods. Every step we take is guided by our unwavering dedication to health, equity, and dignity. Together, we are creating a future where health care is not just a service it’s a shared promise.
Our History & Legacy
Founded in 1853, Aetna Health Care has a proud legacy of providing health insurance and related services. Over more than 160 years, we have evolved from a local life insurance company into a national leader in health care committed to innovation and delivering member-focused solutions that improve lives.
At Aetna, we believe in building a healthier future by putting individuals, families, and communities at the center of everything we do. Our mission is to make high quality, affordable health care accessible whenever and however it’s needed most.
We are proud to partner with organizations like CVS Health, with whom we share a vision for connected, compassionate care. Together, we combine decades of experience and innovation to offer comprehensive services that empower our members to lead healthier, fuller lives.
Our journey has been marked by a steadfast commitment to adapting to the evolving needs of our members and the ever changing health care landscape. We continuously strive to make quality care more affordable, accessible, and personalized for everyone we serve.
Beyond health care, we are dedicated to supporting the communities we serve helping foster youth, individuals with disabilities, and countless others through charitable initiatives, partnerships, and programs designed to empower and uplift. By investing in education, accessibility, and social equity, we work to create a healthier, more inclusive future for all.
Our Strategy
Our Business Environment
Health care in America and Canada is facing unprecedented change. Rising costs, declining health outcomes, and shifting consumer needs are creating the conditions for a fundamental transformation.
At the same time, rapid advancements in technology are driving more connected and personalized experiences revolutionizing how people engage with their care.
By empowering consumers to manage their health more conveniently and providing the care and coverage they need, we are redefining the future of health care.
Our Competitive Advantages
With a diverse portfolio of businesses and a technology-driven approach, we engage more than 100 million people nationwide. Our goal is to deliver convenient, tailored care experiences that lead to better health outcomes for all.
Our Diverse Workforce
Our strength lies in our people a workforce that reflects the communities we serve. Diversity fuels innovation, compassion, and collaboration, allowing us to meet the unique needs of every consumer.
A Healthy Future for All
We understand that healthy people depend on a healthy planet and strong communities. Through our environmental, social, and governance (ESG) strategy, we are committed to ambitious goals that mitigate climate risks while advancing health equity and fostering inclusive growth.
Our Values
Integrity
We act with honesty, transparency, and accountability in everything we do. Trust is the foundation of our relationships with members, partners, and each other.
Compassion
We care deeply about the well-being of our members and communities. Empathy guides our commitment to providing supportive, personalized care.
Innovation
We embrace change and continually seek new ways to improve health care through technology, creativity, and forward-thinking solutions.
Collaboration
We believe that the best outcomes come from working together across teams, partners, and communities to deliver seamless, effective care.
Diversity & Inclusion
We celebrate diverse perspectives and foster an inclusive environment where everyone feels valued and empowered to contribute.
Excellence
We strive for the highest standards in service, quality, and performance to make a meaningful difference in people’s lives.
Our Vision
To be a trusted partner in health, empowering our members including students, individuals with disabilities, and underserved communities to live healthier, fuller lives through personalized care and innovative technology.
We strive to create a healthier world where every individual has access to affordable, high quality care delivered with compassion, respect, and a deep commitment to equity.
We envision a future where health care is not only personalized and connected but also inclusive, uplifting everyone to reach their fullest potential and live their best lives.
Location
Our Aetna Health Care Administrative Assistant and Donor Care Representative services are available at various locations to assist you.
Address
151 Farmington Avenue
Hartford, CT 06156
United States
9 AM - 5 PM